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Technical Requirements

Please refer to the details below to ensure that you have an optimal TenMarks experience.

 

General Requirements & Notes

  • 1024×768 or better resolution is required
  • Broadband / High-Speed Internet connection (minimum 2 Mbps)
  • JavaScript and Cookies must be enabled in browser.
  • Browser updates are highly recommended.
  • Other devices and web browsers not identified in this resource are not supported.
  • If your school is using network proxy or other third-party software, performance may not be equal to native browser/App use on the identified devices.
  • Please refer to the following resource (Configuring School Networks) for whitelist requirements.

 

Computers and Laptops

For All Users (Students/Teachers/Parents/Administrators) in TenMarks Math

Web Browsers Supported

MacOS v10.7.5 (Lion)

or higher 

 Windows v7 (with Service Pack 1)

or higher

Chrome v.39.0 and above

Yes

Yes

Firefox v35.0 and above

Yes

Yes

Safari v6.1 and above

Yes

N/A

Internet Explorer

v11.0 and above

N/A

Yes

 *We also support Chromebooks with the latest ChromeOS

 

 

Tablet Devices

For Students in TenMarks Math

Minimum 7" screen

for all devices noted

Download TenMarks App

for Students

iOS v8.0+ (iPad 2 and newer)

iTunes

FireOS (Fire HD, Fire HDX and newer)

Kindle Store

AndroidOS v4.0.3 ”Ice Cream Sandwich"

(API Level 15) and above

Google Play

NOTE:

  • Version updates are released periodically to fix issues reported by users and add functionality--latest Apps are v4.24 (updated 4/12/17).

**Versions below v4.11 of the TenMarks App for Students will no longer be supported after July 8, 2016.**

  • Labs-feature performance may not be optimal on older tablets. 

Experiences NOT Supported:

  • Mobile browser access by students--i.e., TenMarks use on Safari, Silk, or Chrome
  • Tablet use of Teacher Resources - Lessons

 

 

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The following are not optimized for our platform. Please advise us if you are experiencing any issues: support@tenmarks.com

 

For Parents/Teachers using tablet devices with a 7" screen and bigger, refer to the tables below for platform compatibility… 

Minimum 7” screen for all devices noted

iOS v8.0 and above

AndroidOS v4.0.3 ”Ice Cream Sandwich" (API Level 15) and above

 Safari (latest version)

Yes

No

 Chrome (latest version)

Yes

Yes

 

Experiences NOT Supported:

  • Mobile browser access by students and administrators--i.e., TenMarks use on Safari, Silk, or Chrome
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